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Health Services

If you or someone you know has stayed on Charles Coward Ward at the North Middlesex Hospital in the past three months, then please share your experiences with Healthwatch Enfield via their online survey.

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As of 1st October it is no longer possible to use the 'walk in service' at Evergreen Primary Care Centre, Eagle House Surgery and Carlton House Surgery to get a GP appointment during the weekends and public holidays. The evening and weekend GP service will continue to operate, but access to the service will be via appointment only.

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NHS campaigners in North London are claiming that plans to create a single Clinical Commissioning Group covering five boroughs (Enfield, Barnet, Haringey, Islington and Camden) are in breach of the law.

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Healthwatch Enfield has written to Enfield Clinical Commissioning Group (CCG) asking them to keep the urgent care centre (UCC) at Chase Farm Hospital open until 10pm and not to proceed with the proposal to close an hour earlier. The watchdog body has also uncovered confusion about the last time that patients can arrive and the roles of the UCC

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CHECK CHARACTERS IN DESCRIPTIONThe Urgent Care Centre at Chase Farm Hospital is currently open 8am – 10pm every day but local decision-makers and providers are looking at the possibility of changing this. It is proposed that the Centre closes one hour earlier, at 9pm every day. This would mean that you could arrive up to 9pm to be seen before having to use an alternative service elsewhere.

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From this week, there have been changes to how you can book an evening and/or weekend GP appointment in Enfield. The previous telephone number (03000 333 666) will no longer be available. You can book an appointment via your GP practice (if they are open) or via calling 111.

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CHECK CHARACTERS IN DESCRIPTIONHealthwatch Enfield is currently working with North Mid to listen to your feedback and use that feedback to make the wards better for patients, to make them better for you. After all, none of us know when we will need to stay in hospital… but what we all know is that we want it to be a positive experience so why not share your views with us? It’s easy!

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