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Of the 1.2 million Freedom Pass holders across London, around 138,000 Older Persons pass holders will need to renew their passes from January to March 2016.
London Councils, the body which administers the Freedom Pass scheme, will be sending out a letter to all Older Persons Freedom Pass holders whose pass is due to expire. These letters will be sent on the 13th January. Following the success of the last year’s renewal, where 74% completed the process online, you will again be able to renew online or by post.

You will not be able to renew online without receiving the letter, as it contains a unique reference number for you. Your new Freedom Pass will be produced and sent to you as soon as you’ve completed the online renewal.

Anyone who is unable to renew online can return the form enclosed with their letter by post.

Please note Freedom Passes cannot be renewed at the Post Office.

If you have changed address within London and not informed the Freedom Pass team please do so now to ensure the letter is sent to the correct address. You will need to provide proof of your new address. Please see list of acceptable proofs and email this to

or send by post to:

Freedom Pass Replacements
PO Box 6618
DD11 9AT

If you are a resident in the London Borough of Camden your pass will be sent to you automatically. You may be contacted by Camden to confirm your address details.

If you hold a Disabled Persons Freedom Pass which expires on 31 March 2016, your local authority will be reviewing your ongoing entitlement and residency and may contact you directly.



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